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Some of the most successful organizations in the world have entrusted VSO-XP
to help manage all their user’s customer support, both internally and externally
across and beyond the enterprise.
We are proud to provide critical customer support solutions to customers worldwide
in a broad range of industries, which includes logistics, manufacturing, education,
financial, health care, information technology and service organizations.
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Providing Enterprise Level Solution to Internal Help & Support Portal.
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The transportation and logistic leader had trusted VSO-XP to be the core of their internal support
portal because of the usability, scalability and fast deployment.
VSO-XP was chosen after a rigorous competitive evaluation, competing against six leaders in web based help software, to manage the support requests of more than a dozen
web applications.
"...We Implemented VSO-XP in less than 3 hours compared to other solutions that
usually takes days even months and for a fraction of the price..." |
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Managing Support Requests for Manufacturing Plant. |
Appliance manufacturing leader relies on VSO-XP to
manage all their internal support requests for their manufacturing plant located at Fort Smith, Arkansas.
Although they have a corporate solution in place, they were looking for a faster, and easier to use solution.
"...there is a solution already in place but VSO-XP seems to be easier to deploy and use..."
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Expedites support between Universities and Educational Software Developers. |
Educational software developers can deploy, in less than one hour, their customers support web site, thus,
providing custom software support to more than a dozen universities.
"...I really like VSO-XP with its Intuitive Windows XP Style Interface, we are going to recommend
this product to our customers..."
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Organizing Internal IT Support for Health Care Providers. |
A Seattle based health care provider’s IT department implements VSO-XP to provide their
personnel with automated customer service.
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| Optimizing Technologies, Inc. |
...the reason I chose VSO was the ability to create a list of supported products,
then configure each customer with only those products they have.
I support custom written software applications at several manufacturing facilities.
With VSO-XP I can have each customer login and be presented with a drop-down software
list that is specific for them. No other package I looked at could do this.
Some could maintain a software list, but every user would be presented with
the entire list. This was a major selling point of VSO for me - BRAVO!
John Gyenese - President
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| Combined PC Support Services |
VSO-XP manages all service calls from a Georgia based help desk service provider. Formerly mypcrashed.com
service help desk provides support to hundreds of PC users contracted by major personal computer manufacturers.
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| JCT Networks |
| IT Service Provider. |
| VWP Web Solutions |
| Web Site Developers. |
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