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| Welcome to VSO-XP Pre-Release 3.0 |
| Terms of
Pre-Release |
| Advanced Data Solutions provides this software for licensed
and prospect customers only. This installation requires a valid VSO-XP
license to run, if you don't have one please send a license demo request
to sales@vso-xp.com
Support Issues can be submitted at http://support.vso-xp.com
or send direct by email to cjsosa@vso-xp.com
this page will be updated with the latest patches and pertinent questions
from customers, please check back the section below Updates
before you submit any support request.
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| Installation
Procedure |
- Download VSO-XP Installation package at http://www.vso-xp.com/docs/CD_300.zip
- Unzip the content of this
file into a temporary directory.
- Browse to your temp directory and run the VSO-XP Installer by double-clicking on VSOXP.EXE
- Click the second option "Install Virtual Support Office version 3.0 into your server" and follow wizard instructions.
- Open IIS Manager and create a
virtual directory under the default web site
(i.e."http://myserver/vsoxp") pointing to the "web"
folder created by the installation program on step 4.
- Back to the VSO-XP Installer
select the third option "MS-SQL Database creation and
import" and follow wizard instructions, notice that
only SQL 2000 option is supported.
- Select the fourth option
"Initial Setup for VSO-XP" then on next menu select
"Application Settings"
- Enter information on settings as follows:
- Base URL: Is the URL used
to publish VSO-XP must match the one defined in Step
5
- Data Source: Is your SQL
Server Name (computer name or IP address)
- Database Name: The name of
your VSO-XP database created on Step 6 (i.e. "vso")
- User Name and Password:
User id for user "sa" and password
- Web Theme: Select a web theme style, do not select custom since
is not supported yet. This can be changes later inside the app.
- Click the update button to
save settings.
- Back to the "Setup Menu"
select the option "License Manager"
- Browse for your existing license file or request an evaluation by
sending an email to sales@vso-xp.com
- Setup read/write windows permissions (not IIS) for the
IUSR_<machinename> to the following folders under
"web":
- Open your browser and type
your VSO-XP URL (i.e. http://myserver/vsoxp)
- Login to VSO-XP using
administrator userid and password: admin/admin
- Setup Email parameter by
following the "Settings" link in the banner, the
select "Email Service"
- Enter your outgoing server
parameters from your email server, if your email
server requires authentication check the "Use
Authentication" and enter user name and password.
- Using windows explorer browse to the application directory (defined
in step 4) locate "bin" folder and double-click to run
VSOServer.exe which is the mail exchange service from VSO-XP right
click the icon to setup.
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| Known Issues |
Report Module is not integrated it will be available
4/19/2004.
This version does not work with SQL Server 7 only with SQL Server 2000
VSO-XP v2, v3 only supports SQL Server configured in Mixed
Authentication mode, it does not support SQL Server in Windows
Authentication Only mode. You can easily change this setting without affecting
existing databases, for more information refer to your SQL documentation.
Email Router/Parser can not use the same email account for both purposes
sending and receiving email. This may cause the mail service to fall into
a infinite loop and will flood your email server with messages.
VSO-XP ver 2.0.X
can not co-exist with this version on the same server
since they have same dll component names.
If you are an Access version licensed user your license file will not work with this version, you either upgrade or request an evaluation SQL License.
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| Updates
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| Creating
SQL Server Database Manually
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Posted 4/7/2004 at 11:26 AM CST
If for any reason the VSO-XP
Installer can not successfully create the database you can do it manually (This procedure replace Step 6 Only).
Follow this steps:
- Open MS-SQL Entrerpise
Manager browse to database folder, right click and
select "create new database..."
- Enter proper database
information and give it a name (i.e. "vso")
- Open MS-SQL Query Analyzer
tool and login as "sa" and select database created on
step 2
- Open the script
"VSO3_2_1.txt" located on "scripts" folder under
application directory.
- Run the script.
- Open the script
"VSO3_2_2.txt" located on "scripts" folder under
application directory.
- Run the script.
- Importing default data:
- On the Enterprise manager
right click the database created and select All
Tasks > Import Data.
- Select Datasource provider
MS-Access and point to the "VSO30.mdb" file inside
the "import" folder.
- Select Destination provider
MS-SQL and point to the created database.
- Run the import procedure, it is expecting to fail with some child tables related tables, run it twice to make sure all data gets imported.
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| ASP Error
creating users.
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Posted 4/7/2004 at 2:08
PM CST
Some errors when creating users and some other fixed minor bugs. Apparently latest fixes on some asp pages were not
picked-up by the wise installer, so please copy these files to the proper directory.
HotFix1.zip
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| Run time
error when loading license file on COMDLG32.OCX.
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Posted 4/7/2004 at 7:45 PM CST
This error is caused because the server does not have an updated vesion of the common dialog control from VB, in order to minmize the
installation file size we did not include this control with our installation, but since this seems to be a common outdated control we will
added on the final release. The workaround for this is to manually copy the license file to the "bin" directory
and rename to "vsoxp.lic"
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| Error:
"Disallowed Parent Path /include/vso_langsel.asp, line
17" on Windows 2003 Server
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Posted 4/7/2004 at 9:58
PM CST
The application was tested only in Windows 2000/XP and IIS5, apparently there is an issue with Windows 2003/IIS6 on how we are
referring the include files. This issue will be resolved before final release as of now Win 2003 is not supported.
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Updated 4/12/2004 at
9:10 AM CST
You have to "Enable Parent Paths" under IIS 6 by selecting the following:
Select properties for either the default site if this is used per the docs, or the
properties for a static IP web site. Then select "Home Directory", then "Configuration"
under application settings. Next, select "Options" and then activate "Enable Parent
Paths". This allows current include paths to function properly.
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| ASP Errors in some pages.
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Posted 4/12/2004 at 9:30 AM CST
Some asp errors and other fixes. Make sure to manually re-register the VSO.DLL component by running this command:
Regsvr32 C:\...\bin\VSO.DLL
This file include all fixes from HotFix1.zip
HotFix2.zip
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| VSOServer.exe not parsing email correctly, LDAP module updates and some other fixes.
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Posted 4/15/2004 at 10:15 AM CST
VSOServer.exe not parsing email correctly, LDAP module updates and some other fixes. Make sure to manually re-register the VSO.DLL and VSOXPEmail.dll components by running this command:
Regsvr32 C:\...\bin\VSO.DLL
Regsvr32 C:\...\bin\VSOXPEMAIL.DLL
This file include all fixes from HotFix2.zip
HotFix3.zip
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