| Phew!
We finally have the pre-release available for VSO-XP ver 3.0
which includes a lot of new cool features and a totally new portal style
user interface. I want to thank all customers that gave us feedback and
feature requests on the previous release which most of them (if not all)
have been included on this version.
Our company is devoted to provide quality software products, this
sometimes means additional time and effort from what we planned, deadlines
are often dynamic because once the design and coding is taking place new
technical challenges arrives causing delays. I have more than 10 years of
technical background and always vote for holding releases and deliver a
better featured bug-free product as opposed to deliver a lower quality software
to meet sales and marketing deadlines.
My goal is to release at least once a year a major version of our
software, this time took actually a little longer because we enhanced
every single module of the help desk as well as added additional security,
international support, email routing/parsing and a totally new portal
style user interface.
What's next? The next natural step of our products is the
migration to the .NET framework which will be starting on the third
quarter of this year and target completion date is scheduled the
second quarter of 2005. Next short term goals is to release both Access(c)
and Oracle(c) DB versions within the next month or two.
As main architect of this version I will be providing support on
any issue you may have during or after installation and formal
documentation should be ready by the end of this month, on the mean time feel
free to email me if you have any questions regarding configuration or work
flow.
Follow this link for VSO-XP
Pre-Release 3.0 Page
Best Regards,
Carlos J Sosa
CEO & President
cjsosa@vso-xp.com
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