MS-Messenger© Look and feel Messenger Design.
Intuitive menu for easy navigation.
Support Rooms allow staff to select rooms to monitor.
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Powerful Messenger.
Provides users with an intuitive MS-Messenger(c) style interface where they can perform person-to-person chat, file upload and downloads, Send Email,
Push Web Pages and Setup Greetings and Preferences.
Thin Client.
No installation of software is required on either staff or customer site, since it runs on any browser including Netscape(c).
Threaded Support Rooms.
Provides the Support Organization the ability to organize and Queue support requests.
This enables support staff to converse on a one-to-one chat with customer.
Instant Messaging.
Allows your staff better communication among themselves with Instant Messaging creating better collaboration.
User Customizable.
User can create their own preferences such as font, font color, background style and greetings.
Key Macro Support.
Customizable shortcuts emotive expressions, such as face icons and common shortcuts variables.
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